FAQ

Frequently asked questions

What does it cost?

Your own page with your menu is free, and free to keep. Taking orders and payments, marketing and the point of sale come with the paid plans, each at a fixed monthly price. The prices are on the pricing page. There is no setup fee.

Can I keep using the delivery apps?

Yes, and we expect you to. Delivery apps bring you new customers. Your own page is for the people who already know you: they look up your menu and opening hours, order ahead for a party, or pick up at the counter. The two work side by side.

How long does setup take?

Most restaurants are live the same day they sign up. There is no setup fee. Import your existing menu, connect PromptPay, and you can start taking orders within minutes — not hours.

Do I get a POS and kitchen display?

Yes. The platform includes a full point-of-sale for dine-in and takeaway, VAT-ready receipts, and a kitchen display that receives tickets the moment an order is placed — whether at the counter or online.

Is it Thai-tax and VAT compliant?

Yes. Receipts include VAT calculations at the rate you configure (standard 7%), and orders sync to your accounting records. The system is designed for Thai tax compliance from the ground up.

How do customers pay?

Thai QR / PromptPay: customers scan and pay straight into your own bank account. Cash at the restaurant works too. Card payment is not available at present.

Do I own my customer data?

Yes. Orders and customer details belong entirely to you.

Can customers order for pick-up and delivery?

Yes. Customers can order for pick-up, and for delivery when they order ahead and choose a time, which suits party trays and catering. You set how much notice you need. For everyday delivery within the hour, the delivery apps are the right tool.