Legal
Privacy Policy
Last updated 2026-06-06.
1. Data Controller
Krobjob (Thailand) Co., Ltd., operating as Krobjob, is the Data Controller for personal data collected through this website.
Address: , Udon Thani
Email: support@krobjob.com
2. Personal Data We Collect
We collect the following categories of personal data:
- Identity data: Full name, date of birth where required
- Contact data: Email address, phone number, mailing address
- Transaction data: Order history and payment records (payment card details are processed by our payment providers and not stored by us)
- Usage data: Log data and strictly necessary cookies (see Cookie Policy)
- Location data: Approximate area (city / ~1 km) derived from your network, and — only if you explicitly turn it on — your device's precise location for nearby offers (see note below)
Precise location is optional. We use approximate area data to keep the service secure and to understand which areas our customers come from. Precise location is collected only after you explicitly opt in, and is used solely to show you offers and content relevant to where you are. We store only your most recent precise location — never a location history — and you can turn it off at any time in your account settings, which immediately deletes the precise location we hold.
3. Legal Basis for Processing
We rely on the following bases:
- Contract performance — to fulfil orders and provide booked services
- Legal obligation — to comply with tax, accounting, and other applicable obligations
- Explicit consent — for any optional data collection
- Legitimate interest — for fraud prevention and security
4. Data Retention
- Account data: Retained while your account is active.
- Transaction records: Retained for the period required by applicable tax law.
- Marketing communications: Until you unsubscribe.
- Approximate location: Retained with security and usage logs for up to 12 months.
- Precise location: Only your most recent position is kept, and only while precise location is switched on; it is deleted as soon as you switch it off, and automatically after 90 days of inactivity.
5. Third-Party Data Processors
We share data with the following processors under data processing agreements:
- Stripe / Omise — payment processing
- Vercel, Inc. — web hosting
- Resend, Inc. — transactional email delivery
We do not sell your personal data to third parties for marketing purposes.
6. Your Rights
Subject to applicable data protection law, you have the right to access, correct, delete, restrict, or object to processing of your personal data, and to withdraw consent where processing is based on consent.
To exercise any right, email us at support@krobjob.com.
7. Cookies
We use only strictly necessary cookies. See our Cookie Policy.
8. Changes to This Policy
We may update this policy to reflect changes in law or our practices. The current version is always available at this URL.
9. Contact
Data protection enquiries: support@krobjob.com