Krobjob

Krobjob field guide

Finish the restaurant job without guessing where to click.

Bilingual guidance built from the features that actually exist. Every entry states status, plan, setup time, steps, a done condition, and troubleshooting.

Start with the five-minute guide

25 guides shown

Get online

Identity, menu, .store page, QR, and inbox.

01 Live

Five-minute restaurant setup

Create the account, add restaurant details, review the menu, and publish the Tier-0 page.

For
New restaurant owners using a phone
Plan
Tier-0
Setup time
About 5 minutes

Setup steps

  1. 01Create the restaurant account and confirm the contact details.
  2. 02Add the menu by photo or pasted text, then review both languages.
  3. 03Add hours and photos, publish the .store page, and download the QR.

Done when

The public URL opens on a phone and every menu price is correct.

Troubleshooting

If a step fails, keep the page open, retry that step, and use pasted menu text if image scanning is unavailable.

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02 Live

English and Thai menu import

Scan a photo or PDF and keep separate English and Thai names and descriptions.

For
Restaurants with bilingual or tourist-facing menus
Plan
Tier-0 and above
Setup time
3 to 10 minutes

Setup steps

  1. 01Upload a clear menu image or PDF, or paste the menu text.
  2. 02Wait for extraction, then inspect the English and Thai fields separately.
  3. 03Correct prices and descriptions before saving the items.

Done when

Switching the storefront language changes both item names and descriptions.

Troubleshooting

An Invalid input message usually means a missing name, invalid price, unsupported file, or oversized upload. Try one page and fewer items first.

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03 Live

Restaurant .store URL and QR

Publish a restaurant page at krobjob.store and download a menu QR.

For
Every Tier-0 restaurant
Plan
Tier-0
Setup time
Under 2 minutes

Setup steps

  1. 01Choose the restaurant slug shown after krobjob.store/.
  2. 02Publish the restaurant page and open the URL in a private browser window.
  3. 03Download the QR and test it with a second phone.

Done when

The QR opens the correct restaurant menu without requiring a login.

Troubleshooting

If the old page appears, republish and refresh without cache. Check that the slug belongs to the correct company.

Open this tool
04 Live

Tier-0 restaurant inbox

Send and receive restaurant email with an @krobjob.store identity inside Krobjob.

For
Owners who want one public restaurant address
Plan
Tier-0
Setup time
Ready after onboarding

Setup steps

  1. 01Open Inbox and confirm the restaurant sender name and address.
  2. 02Send a message to an external address you control.
  3. 03Reply to it and confirm the inbound message appears in Krobjob.

Done when

A complete send and reply test succeeds.

Troubleshooting

Check spam first. If outbound works but inbound does not, verify the krobjob.store receiving domain and webhook configuration.

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05 Live

Business profile, hours, and photos

Keep the restaurant name, address, contact details, hours, and brand assets together.

For
Owners and managers
Plan
All plans
Setup time
5 to 15 minutes

Setup steps

  1. 01Enter the public name, phone, address, and opening hours.
  2. 02Upload a clear logo and wide restaurant image.
  3. 03Preview the storefront in English and Thai.

Done when

The public page shows current hours and contact details in both languages.

Troubleshooting

Use JPG, PNG, or WebP images and crop wide images before upload if the preview looks cramped.

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Sell

Orders, POS, kitchen, and payments.

01 Live

Direct online ordering

Take pickup and delivery orders through the restaurant storefront.

For
Restaurants selling outside delivery marketplaces
Plan
Core and above
Setup time
10 to 20 minutes

Setup steps

  1. 01Publish available menu items and fulfilment choices.
  2. 02Configure service areas, minimums, and order availability.
  3. 03Place a test order from the public page.

Done when

The test order appears in Admin Orders with the correct fulfilment method.

Troubleshooting

If checkout is unavailable, confirm ordering is enabled and at least one purchasable item is published.

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02 Live

POS and kitchen flow

Create counter orders and move tickets through the kitchen workflow.

For
Cashiers, servers, and kitchen teams
Plan
Core and above
Setup time
15 to 30 minutes

Setup steps

  1. 01Assign menu items and staff access to the POS.
  2. 02Create a test dine-in and takeaway order.
  3. 03Confirm the ticket reaches the kitchen and can be completed.

Done when

A cashier can create, send, and close an order without admin help.

Troubleshooting

Check the selected company, staff role, and item availability when the POS looks empty.

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03 Setup required

Card and online payment setup

Connect the restaurant payment provider and verify a complete test transaction.

For
Owners or finance administrators
Plan
Core and above
Setup time
20 to 60 minutes

Setup steps

  1. 01Create or open the restaurant payment-provider account.
  2. 02Add the required credentials in Payment setup.
  3. 03Run a test charge and verify the order and payment status.

Done when

A test payment succeeds and the restaurant can see the corresponding transaction.

Troubleshooting

Confirm test versus live mode, key permissions, webhook signing secret, and currency.

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04 Live

Gift cards and packages

Sell prepaid value or grouped restaurant offers through the direct storefront.

For
Restaurants selling repeat visits, tasting sets, or prepaid value
Plan
Core and above
Setup time
10 to 25 minutes

Setup steps

  1. 01Create the package or gift-card value with clear terms and validity.
  2. 02Publish the offer and verify its price and customer wording.
  3. 03Purchase and redeem one test offer before promotion.

Done when

A test purchase appears for the customer and can be redeemed exactly once.

Troubleshooting

Check validity dates, inventory, payment status, and redemption state when an offer cannot be used.

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Run the restaurant

Reservations, stock, supplies, and delivery.

01 Live

Reservations, tables, and waitlist

Manage bookings against the real floor plan and move walk-ins through a waitlist.

For
Hosts and floor managers
Plan
Core and above
Setup time
20 to 45 minutes

Setup steps

  1. 01Create tables with realistic capacities.
  2. 02Place the tables on the floor plan and configure booking windows.
  3. 03Test a reservation, check-in, table assignment, and waitlist entry.

Done when

A host can see availability and seat a booking on the correct table.

Troubleshooting

Overbooking usually means table capacity, service duration, or opening windows need adjustment.

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02 Live

Events, artists, and artist payments

Plan restaurant events, keep artist details, and track agreed payment records.

For
Bars, venues, and restaurants with live programming
Plan
Pro
Setup time
10 to 20 minutes per event

Setup steps

  1. 01Create the event with service date, time, capacity, and public details.
  2. 02Assign the artist and record the agreed fee and payment terms.
  3. 03Review the calendar and payment record before confirming externally.

Done when

The event appears on the correct date and its artist payment record matches the agreement.

Troubleshooting

Check time zone, event status, artist assignment, and payment due date when the schedule looks wrong.

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03 Live

Inventory and supplies

Track item quantities and prepare supply purchases before service.

For
Kitchen leads and purchasing staff
Plan
Core and above
Setup time
15 minutes plus initial count

Setup steps

  1. 01Add tracked items, units, and starting quantities.
  2. 02Set low-stock thresholds for critical supplies.
  3. 03Review supplies and record received stock.

Done when

The current count and low-stock list match a physical spot check.

Troubleshooting

Standardize units first. Mixing kilograms, bags, and pieces is the most common cause of incorrect counts.

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04 Setup required

Delivery channels

Configure delivery availability and any external channel used by the restaurant.

For
Owners and dispatch staff
Plan
Core and above
Setup time
15 to 45 minutes

Setup steps

  1. 01Choose the fulfilment methods the restaurant actually offers.
  2. 02Set zones, fees, minimums, and delivery hours.
  3. 03Run one delivery order from checkout to completion.

Done when

The customer sees the correct fee and the restaurant sees the delivery details.

Troubleshooting

Check the restaurant address and delivery-zone rules when checkout says an address is unavailable.

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Grow

Customers, promotions, content, and discovery.

01 Live

Customer list and promotions

Use first-party customer records to prepare relevant offers.

For
Owners and marketing staff
Plan
Core and above
Setup time
10 to 20 minutes

Setup steps

  1. 01Review the customer list and confirm consent-sensitive fields.
  2. 02Create a clear offer with dates and eligibility.
  3. 03Preview the message and send only through a configured channel.

Done when

The offer renders correctly and recipients can understand how to use it.

Troubleshooting

If sending is unavailable, confirm the connected account, sender identity, consent basis, and available credit.

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02 Live

Google profile and restaurant content

Connect the public menu, hours, photos, and useful articles to the restaurant discovery path.

For
Owners building local discovery
Plan
All plans
Setup time
20 minutes plus Google verification

Setup steps

  1. 01Complete the restaurant public profile and copy the .store URL.
  2. 02Add the URL, hours, phone, and photos to Google Business Profile.
  3. 03Publish useful restaurant updates or guide content when relevant.

Done when

Google shows the correct restaurant facts and links to the live menu.

Troubleshooting

Google verification is external to Krobjob and can take time. Keep the name and address consistent everywhere.

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Team and compliance

Access, hours, payslips, receipts, and records.

01 Live

Team access and security

Give each staff member only the access needed for the job.

For
Owners and administrators
Plan
Core and above
Setup time
5 minutes per role

Setup steps

  1. 01Create named team accounts instead of sharing one password.
  2. 02Assign the minimum role and POS access required.
  3. 03Review the login log after the first shift.

Done when

Each person can complete the job but cannot open unrelated sensitive areas.

Troubleshooting

When a page is missing, verify the company membership and role before increasing permissions.

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02 Live

Staff and customer messaging

Keep operational conversations attached to the right restaurant context.

For
Managers, service teams, and support staff
Plan
Core and above
Setup time
5 to 15 minutes

Setup steps

  1. 01Confirm staff accounts and the customer channel being used.
  2. 02Open or create the conversation in the correct audience view.
  3. 03Send a test message and verify the reply stream.

Done when

The intended recipient can reply and no unrelated company conversation is visible.

Troubleshooting

Check recipient identity, company membership, connected channel, and consent before retrying delivery.

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03 Live

Staff hours and payslips

Review working hours and prepare payslip records for the team.

For
Managers and payroll administrators
Plan
Pro
Setup time
15 minutes plus review

Setup steps

  1. 01Confirm each team member and the applicable pay period.
  2. 02Review recorded hours and correct approved exceptions.
  3. 03Prepare and review the payslip before sharing it.

Done when

The approved hours and payslip totals match the restaurant payroll record.

Troubleshooting

Do not infer missing hours. Confirm them with the manager and keep an audit trail for corrections.

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04 Setup required

Receipts and accounting records

Issue VAT-ready receipts and prepare transaction records for accounting sync.

For
Owners, cashiers, and accounting staff
Plan
Core and above
Setup time
20 to 45 minutes

Setup steps

  1. 01Enter the legal business and VAT details exactly as registered.
  2. 02Map item tax treatment and test a receipt.
  3. 03Review the export or sync path with the restaurant accountant.

Done when

The accountant confirms the sample receipt and record format are usable.

Troubleshooting

Krobjob issues and prepares records. It does not file or submit the restaurant tax return.

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Advanced and pilot

Pulse, AI, dispatch, and future payment paths.

01 Pilot

Krobjob Pulse restaurant heatmap

Explore aggregate zone patterns beside restaurant order activity.

For
Selected restaurant pilot managers
Plan
Controlled pilot
Setup time
Defined with the pilot restaurant

Setup steps

  1. 01Review the privacy boundary, staff safeguards, and legal basis.
  2. 02Define aggregate zones and the operational question being tested.
  3. 03Run the controlled pilot and evaluate only the agreed measures.

Done when

The restaurant can answer the pilot question without identifying or scoring a person.

Troubleshooting

The public screen is a simulation. Physical sensing is not self-serve and must not be presented as live customer telemetry.

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02 Setup required

Restaurant energy monitoring

Review configured energy readings and spot unusual consumption patterns.

For
Restaurant operators with connected meters or readings
Plan
Advanced configuration
Setup time
Depends on the data source

Setup steps

  1. 01Confirm the restaurant meter or reading source and unit.
  2. 02Connect the source and verify timestamped readings.
  3. 03Compare a normal service window with a known quiet window.

Done when

The reading timeline is current and the restaurant can explain the major operating peaks.

Troubleshooting

Verify source time zone, unit conversion, and gaps before treating a spike as a real operational event.

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03 Pilot

Anti-theft tags and sightings

Associate selected assets with tags and review permitted sightings in a controlled workflow.

For
Approved asset-protection pilots
Plan
Pilot
Setup time
Hardware dependent

Setup steps

  1. 01Register the tag to a restaurant asset with an explicit owner.
  2. 02Define the permitted alert contacts and test conditions.
  3. 03Run a controlled sighting and verify retention and access.

Done when

The approved asset can be reported and reviewed without exposing unrelated device or person data.

Troubleshooting

Treat a sighting as a signal to verify, not proof of a person or event. Confirm hardware ownership and legal scope.

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04 Pilot

Pad AI operations assistant

Use an assisted interface for selected restaurant tasks and captured notes.

For
Pilot teams with a defined workflow
Plan
Pilot
Setup time
Workflow dependent

Setup steps

  1. 01Choose one low-risk restaurant workflow to assist.
  2. 02Define what the assistant may draft and what a person must approve.
  3. 03Test with non-sensitive data before expanding the pilot.

Done when

The assisted workflow saves time and every consequential action remains reviewable.

Troubleshooting

Stop the pilot when output is ambiguous. AI suggestions require human review.

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05 Setup required

Courier dispatch

Broadcast eligible paid delivery orders when the restaurant has enabled a courier workflow.

For
Restaurants with an approved dispatch process
Plan
Advanced configuration
Setup time
Pilot dependent

Setup steps

  1. 01Confirm restaurant coordinates, delivery rules, and courier availability.
  2. 02Enable dispatch only for the intended company and paid delivery orders.
  3. 03Run a controlled order through assignment and completion.

Done when

One test job reaches the correct courier without duplicating or exposing unrelated order data.

Troubleshooting

Keep automatic dispatch off until geocoding, courier supply, and failure handling are verified.

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06 Planned

One-click platform payments

A future onboarding path that does not require the restaurant to bring its own payment account.

For
Future eligible restaurants
Plan
Planned
Setup time
Not available

Setup steps

  1. 01No action is required now.
  2. 02Use the bring-your-own payment setup when card payments are needed today.
  3. 03Wait for an in-product availability notice.

Done when

The product marks the restaurant eligible and provides an approved onboarding path.

Troubleshooting

Do not treat this planned path as available. Payment-provider approval is still required.

Still need help

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